Payment methods

        We accept the following forms of payment: American Express, Visa, MasterCard, Discover, PayPal, Apple Pay and Google pay. For your convenience, your credit card information can be stored in your RomeoDelauris.com account. All information is stored securely and is only accessible to you (the account holder). For added security, your billing address must match the address on file with your credit card company.

Currencies

         All prices are in EUR, however, other than EUR we accept payments in USD, EUR, GBP, and AUD.

Customs duties / Taxes

       All prices are VAT included. However, customs duty payments are not covered. Customers are responsible for all customs duties associated with your own country if applicable. For detailed information, we recommend contacting your local custom office. We are legally required to declare the full value paid on all orders.

Shipping process

        After your order is processed and dispatched, you will receive an email with the tracking information. If you have not received an email, please make sure to check your spam folder as well or email us at tasolarimar@gmail.com. If the parcel delivery delays more than 10 days, please contact your local DHL branch, or email us at tasolarimar@gmail.com.

Product mismatch

       We urge our customers to check the products as soon as they receive them to ensure that they are in good condition and exactly what you have ordered. If you find anything wrong with the product, please contact us immediately at tasolarimar@gmail.com.